(a) where:
(i) the estimated time of arrival of the driver is less than 5 minutes and you cancel the
booking 3 minutes or later after the booking has been accepted by the driver, or
(ii) the estimated time of arrival of the driver is 5 minutes or more and you cancel the booking
5 minutes or later after the booking has been accepted by the driver, or
(b) a driver has already arrived at your pickup location, or (c) a driver cancels the booking after waiting at your pickup location for 5